All Your FAQs Answered

Our experienced installers (HETAS-registered) will visit your home at a convenient time, free of charge, and will check the building for you and advise you on what’s best for you and the room, and supply a written quote showing how much it will cost to install.

We can help you choose the right stove, and can make alterations to your fireplace if wanted.

The survey is at no cost and there is no obligation. During the survey we will check your room, hearth and chimney carefully, to ensure that after fitting, the stove is efficient, safe and well ventilated so you get maximum enjoyment; and benefit.

In the meantime, pop into our Minehead showroom to look at some stoves and have a chat.

No, it won’t. Modern stoves are sealed, extremely efficient, and the intense heat helps to generate a good ‘draught’ across the top of the flue, effectively pulling any emissions upwards and out. Also, good quality fuels are available which produce significantly less smoke than in the past, in many cases almost none. See also the FAQ on choice of fuels.

Modern stoves are so efficient and clean-burning, compared to an open fire, that many of the emissions are destroyed before they leave the flue. The concept of a log burner is that a relatively small fire is enough to heat the heavy cast iron or steel surround very well.

Yes! In most cases we can run the liner / flue up from the stove and out of the building. Our engineers will check this during your free survey and explain everything. They will refer to all our external flue / pipes as ‘Twin Wall’ systems.
The flue can be supported outside the house or can go up through the ceilings.

In general, a 5 kilowatt fire is sufficient to heat an average size room. This is the most common output-size we supply.  Our engineers, during your free survey, will measure the cubic capacity of the room to determine if a larger size will be of any benefit. All stoves more than 5 kw will require some additional ventilation, for example a small air-brick in the room.

Five kw fires come as both wood burners and multi fuel.

Our HETAS-registered installers will visit your home before you make a choice, to give you professional advice.  Installing a fire which is even slightly too big could be wasteful, or the room too hot. Stoves and Fuels of Minehead will always be on hand for future advice or servicing.  All our stoves are competitively priced and guaranteed and all are government (Defra) approved.

See also www.hetas.co.uk

www.stoveindustryalliance.com

Many people will choose wood, which ideally should be kiln dried split logs, for efficiency. If you acquire ‘greener’ logs, they should be stored in order to dry out, which could take a year  –  or more  –  so you would need good storage space to dry your own wood, in a well ventilated but rain-protected store.

There is now a wide range of ecological composite logs made from wood by-products like sawdust, chippings or bark. These briquettes can be incredibly efficient, and we stock a good range at our Minehead showroom. We also have large bags of kiln-dried logs at a very competitive price.

Wood burners can only burn wood, and wood briquettes, as wood needs to sit on a flat bed of its own ashes. Multi fuel stoves have a grate allowing air flow from underneath, which is needed by smokeless coal.

In a modern stove five small logs should produce about 4 kw of heat for around five hours. An open fire would need roughly 16 logs of the same size to achieve this (statistics by SIA, the Stove Industry Alliance).

You can burn wood in a multifuel stove, but you can’t burn smokeless coal in a wood burner.

Also, damp woods or non-approved materials could blacken the glass on the front, foul up the flue, and cause excessive smoke outside.  (See FAQ on Airwash).

Tip:  Wood burners will not need the ash cleaning out after each and every use. Indeed ash is beneficial to burning wood.

‘Dry’ wood means logs with no more than 20 per cent water content.  Fresh logs are about 50 to 60 per cent water !

Also, so-called ‘seasoned logs’ can be inconsistent compared with properly kiln dried or long times air dried logs.

www.stoveindustryalliance.com

Most stoves have an ‘Airwash’ system, which helps prevent the glass from staining. The hot airwash stream flows across the surface of the glass (inside) and prevents any emissions sticking to it and gradually discolouring it. The hot air stops particles adhering to the glass, giving you a glorious clear view of the flames.
If you burn smoky products like wood with too much water in it, the Airwash may not work, and the glass will gradually blacken and more polluting particles will go into the air. The glass can of course be easily cleaned when the stove is cold.

It absolutely will ! That’s why our installers need to see the room and calculate what you need to get. Stoves can cut your heating bills if correctly chosen. Some people have them as an additional heat resource, others totally rely on them. As well as being clean and looking beautiful, these stoves are very effective heating appliances.
People love to see real flames, in fact we’re convinced it’s in everyone’s genes to sit round a real fire.

Yes, it’s a new industry standard which says all new stoves must be super-efficient, with almost zero pollution, and all fuels burned in them must be approved fuels.

It comes into force in January 2022.

The most polluting fuels like damp woods and coal WILL be banned (apart from smokeless coal), as will all but the cleanest stoves on NEW installations.

All our stoves are government-approved stoves (approved by DEFRA).  These are certified to burn wood, even in an Air Control Zone, like a city.

The changes come about under the government’s Clean Air Strategy.

From 2022 ALL new stoves being installed MUST be SIA Ecodesign certified, but before then modern efficient stoves (Defra-approved) can still be installed and are ‘clean’.

Our Defra-approved stoves (or any other stoves) will NOT have to be changed after January 2022 but fuels must be clean burning.

Ecodesign takes the efficiency even higher, emitting less particulates into the air.

Many people thought very wrongly that wood burners were going to be banned.  No one will have to change their existing stove.

Yes. We are HETAS registered.

HETAS is the industry’s solid fuels safety and standards organisation and our staff also have many years of experience in the field.  They are registered to issue a legal certificate which stays with you and the fire, in case you sell the house. The certification of all stoves installed since 2005 is compulsory.

We can also re-fashion your fireplace and design the right flue system.

www.hetas.co.uk

Stoves and Fuels customers in Somerset and Devon do not live in a Smoke Control Area, as is the case in large towns and cities. This means people could, if they wished, and with a suitable stove, burn regular coal, and obviously the far more beneficial smokeless coal.

Coal will be banned everywhere from January 2022.

However many of our customers go for cleaner fuels, which produce very little smoke at all.  Kiln-dried wood is highly efficient.  Wood by-product ‘briquettes’ (many of which resemble real logs) are even drier still.

Wood products are considered carbon neutral, with the carbon output of the burning stove off-set by the tree’s contribution to the environment while it was growing.  What the tree has generated in ‘eco’ terms is far greater than the ‘cost’ to the planet of burning the wood. Besides, emissions from modern stoves are very low.

Even higher standards on pollution come into force on January 1st 2022.

See FAQ on Ecodesign.

All solid fuel stoves fitted since 2005 should have a Certificate of Compliance by law.  As well as this, your stove and chimney will need servicing during its long lifetime. Contact us to discuss servicing or certification of your appliance.  Our installers will automatically supply you with this certificate for all new installations. Older fires will have no Certificate, but can be issued with one by a HETAS-registered installer after inspection.

If there is any doubt about the safety of your old stove, for example there is a danger of poisonous carbon monoxide leaking into the room, it should be replaced with a modern one.

The main one, although not very likely, is carbon monoxide emissions into the room. This is why it is essential your fire complies with all modern standards and is well fitted and correctly vented. We will also supply a carbon monoxide alarm (by law) which will be placed in the same room. Our installers will advise on the space the unit will require around its sides which get hot.

Yes, without a doubt and at least once a year. We can supply this facility. This too can be discussed during your free survey. All solid fuel stoves will leave some residue in the flue, but modern liners are easier to clean than sooty coal fires of old ! And small boys are no longer sent up chimneys.
Burning damp or non-approved fuels will soot up the flue more quickly.

Quite possibly. Our installers will check it, and of course it has to be the right diameter to exactly fit the output hole on top of your new stove. If there is any doubt we will advise the fitting of a new one.

No, but we need to let your local authority building control department know.

Stoves are subject to Building Regulations.

For regulations go to:

https://www.gov.uk/government/publications/combustion-appliances-and-fuel-storage-systems-approved-document-j

No is the simple answer. Our installers can discuss this with you, and the appliance will come with a list of approved fuels.

Tip:  It’s better to have a small stove operating at full capacity with correct fuels than a large stove operating under capacity.  This is for maximum efficiency. Dry logs are efficient.

For independent advice on fuel types, contact the Solid Fuel Association on 01773 835400

www.solidfuel.co.uk

They are very safe indeed, but any naked flame should be treated with care and respect.
You should ensure:
that you use approved fuels;
that the area nearby is clean and tidy;
have it regularly serviced and cleaned;
learn how to load it correctly.

Yes, if you have a gas supply available, of course. They produce very good controllable heat, look stunning, and produce almost zero smoke. And there are even electric versions which require no chimney or flue. Many of our customers are looking for a real flame, but modern gas fires have some stunning realistic effects in terms of the false logs or fuels in the grate which don’t burn away.

With the correct settings on a stove’s vents, some fuels will last through the night, staying hot, so in the morning you can simply open the door and put on a log ! We stock some fuels which are specifically made to keep in overnight at our showroom in Minehead.

This means you can now burn wood in designated smoke control zones and the fire has been approved by DEFRA, the Department for Environment, Food and Rural Affairs.

We aim where possible to visit you in the same week and will provide your costs quickly, broken down by the cost of your chosen stove and the cost / requirements of the individual installation.

2019-10-17T11:14:06+01:00 Articles|